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Frequently asked questions
General
A prefabricated kit is a building supplied as factory-prepared components rather than constructed entirely on site. Your kit is delivered ready for assembly, with the included components listed on the product page.You can arrange assembly yourself or appoint your own installer. If needed, we can try to help connect you with a professional builder in your area; availability varies by location.
Permit rules vary across Australia. As a general guide, small freestanding non-habitable shed-type structures may be exempt from approval when they meet all relevant size, height, siting, boundary, use and planning requirements.Victoria, Queensland and Western Australia: often up to 10m²South Australia: often up to 15m²New South Wales: often up to 20m² in most residential zonesTasmania: around 9m²ACT and Northern Territory: requirements vary more by site, structure and zoneThese are general guides only and do not automatically apply to every property, product or intended use. Before ordering or arranging assembly, please check the requirements for your site with your local council or a qualified building professional.
Tell us your preferred model, size and custom options, such as colours, cladding finishes, window positions, extra windows or decking. We will review your request and provide a written quote for the selected changes.Once approved, the final specifications, price and estimated lead time are confirmed before production begins.
Before ordering, please make sure your site has suitable delivery access, a reasonably level and prepared area, and enough space for assembly.Difficult access, sloped or uneven ground, soft soil, special footings, underground services or major site preparation may require additional planning and cost. If you ask us to help arrange a builder, site requirements and any installation work will be confirmed separately.
If you arrange professional installation, onsite assembly is typically completed by a two-person team over 2-4 days. Timing can vary depending on the selected model, site access, ground conditions and any custom options.This estimate covers assembly of the flat-pack kit only. Site preparation, permits and electrical or plumbing connections are arranged separately where required.
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